20 Mar

Advsior - Bangalore - Dell

Bangalore KA
20 Mar, 2017 9 days ago

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Outsourcer) supporting multiple functions such as Pricing, Web Analytics, Supply
Chain, Marketing, Quality, Services, Financial Services and Call Center
Analytics. Over the last five years DGA has successfully established itself as a
highly valued business partner across these functions. DGA supports all the
three geographies: Americas, EMEA (Europe, Middle East, Africa) and APJ (Asia
Pacific). DGA supports over 200 internal customers.

The Global Marketing CoE supports Dell Marketing organizations around
the world with evidence-based analysis and business intelligence to drive
marketing activities in all markets. We engage with different teams in all
regions and cater our services to fit their customized needs for

The desirable candidate will be driven, creative, deeply analytical
oriented and yet have the vision to develop solutions in partnership with Dell’s
Business teams that drive value to the business. The candidate should have the
ability to work collaboratively in an environment with multiple

Job Description:
Develop analytical solutions to solve business problems related to
online support domain using advanced statistical methods and lead analytics
projects to create insights from predictive statistical modeling activities that
deliver business impact

Principal Accountabilities

  • Interacts with business leaders to understand business
strategy, conditions, and problem areas

  • Contributes to business strategy and influences
decision-making based on information gained from deep dive

  • Produces actionable & compelling recommendations by
interpreting, exploring, identifying and communicating insights discovered
within complex data sets

  • Partners with both internal & external sources to gather
& examine data from disparate sources with the goal of discovering
previously hidden insights

  • Designs, develops and programs methods, processes, and systems
to consolidate and analyze unstructured data to generate actionable insights
& solutions

  • Develops and codes software programs, algorithms and automated
processes to cleanse, integrate and evaluate large datasets from multiple
disparate sources

  • Constructs predictive models, algorithms and probability
engines; verifies model and algorithm effectiveness based on actual

Job Responsibilities

  • Performs requirements gathering, elicitation & analysis of
problems presented to gain an understanding of current state

  • Has ability to rationalize disparate data sources and ability
to distinguish the big picture within a data set

  • Strong familiarity & experience with data cleansing,
preparation and processing

  • Familiarity with database modeling & data warehousing
principles with a working knowledge of software such as SQL, Toad, Business
Objects, etc.

  • Has experience with a broad range of statistical techniques,
including logistic regression, cluster analysis, time series analysis, Machine
Learning techniques like Naïve Bayes, SVM, Random Forest & Neural

  • Has a strong understanding & implementation of predictive
analytical modeling techniques, theories, principles and

  • Has excellent data mining skills utilizing predictive modeling
software such as Statistica, SAS, R, SPSS and ability to work with data
source/environments such as Hadoop, Teradata, etc.

  • Has effective communication & presentation

Skillsets: Tools

  • R, SQL, Toad – Data Querying, Processing and


Experience with ecommerce and web analytics toolsets--especially
Adobe Analytics (Site Catalyst /Omniture)


Strong analytical mindset and skills, specifically demonstrating
creative problem solving skill


  • Statistica, SAS, R, SPSS – Statistical

  • R, Excel and Powerpoint - BI and

Skillsets: Domain


Work for the Web Analytics support queue and assist the business with
common data and tools questions.


Troubleshoot data capture issues throughout our


Perform unit and user acceptance testing on
new web analytics releases


Evaluate new analytic platform releases and evaluate the impact to the


Build your expertise of business knowledge to recommend and deliver
improvements to web analytics tools, implementation, reporting and


Keep up to date on developments in the industry to help drive innovation
within the analytics space


Strong business acumen, ability to assess impact on
business performance

Problem Solving: Ability to solve business
problems/technical problems on the fly without expecting too much help from
others in the team

Skillsets: Functional

  • Ability to project manage assigned

  • Strong analytical and critical thinking with problem solving

  • High adaptability to changing requirements / customers
dynamics / work demands

  • Ability to effectively handle ambiguous

  • Demonstrate the ability to think creatively and come up with
ideas / thoughts for process & business improvement

  • Past experience in direct Customer/ Client

Expected Behaviors

  • Simplify: Focus on what matters most, keep things streamlined
and effective

  • Personal Effectiveness: Listen, take ownership, be a role
model, grow and learn

  • Decide: Be courageous, contribute, provide/solicit input, take

Misc Information

  • This is an Individual contributor role with no management

  • Performance metrics: Deliver 100% Customer
Satisfaction (CE), Quantify and Maximize Dollar Business impact, 100% accurate
and on time delivery




MS / PhD in Statistics, Economics,
Mathematics or related field

3-4 years of experience developing
predictive models

post grad + 4 yrs exp, bachelors + 7 yrs

Life at Dell

Learn about Dell culture, the interviewing process and benefits offered in your location:

Life at Dell


Business Intelligence

Primary Location



Day Job

Job Level

Individual Contributor



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