Information Technology Officer - Chennai - Archetype
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SkillSet: Have previously worked in a desktop support, help-desk role supporting end users.. Responsible for maintaining all aspects of the local IT network, ensuring compliance at each office with the organizational protocols for network administration, security and user service. Ensure the security of data, access privileges are maintained, data is appropriately backed up to reduce the risk of data leakage and/or loss. Monitor the network, back-up system and report any issues to the Information Technology Manager if they are unable to be easily fixed locally in line with the established processes.
Maintain printing services, ensuring that printers remain available and printing quality is of a high standard. Ensure that workstations, computers, software, email and server privileges are all established for new employees, and removed once an employee leaves. This is to be done in a timely manner to ensure employee access from their first working day, and data security is maintained after an employee leaves. Provide help desk support to all local and visiting users as requested, ensuring that inquiries are prioritized and addressed in a timely manner.
essential to have worked with all recent versions of Microsoft Windows desktop operating systems. Some networking skills and knowledge of TCP-IP. Experience with desktop and laptop hardware as well as mobile devices. Have previously worked in a desktop support and help-desk role supporting end users.
Good English skills.