21 Mar

Bus Systems Analyst Apo - Bangalore - Medtronic

Position
Bus Systems Analyst Apo
Company
Medtronic
Location
Bangalore KA
Opening
21 Mar, 2017 9 days ago

Medtronic as the company that open the jobs vacancy, have some qualification and spesification especially for the Bus Systems Analyst Apo jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Medtronic company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

IT Business System Analyst- SAP Functional Analyst (APO - EIO)

JOB SUMMARY:
This role will serve as subject matter expert for SAP functional area providing expertise within the support organization of the SAP platform. The primary function of this role will be to successfully triage, troubleshoot, escalate, route, and resolve application issues.

A key measure of success will be the ability to analyze and categorize issues by both functional and technical areas, then partner with the appropriate teams to determine next steps for successfully resolving the issue. Within the functional area, the team will be required to isolate root-cause, outline options, develop test plans, coordinate test execution with the business, and validate solutions received from the technical teams.

Success in this role will require building and maintaining strong synergies with Technical (ABAP), Basis, Process, and Business teams.

MAIN JOB DUTIES/RESPONSIBILITIES:
Monitor EIO weekly optimization runs end-to-end. Actively triage and resolve issues with:

BW extracts and loads.

APO DP and APO SNP Process Chains

EIO optimizations

Safety stock loads back to SNP

Focus upon continuous improvement to increase efficiency and maximize value to clients

Perform development as required within EIO application

Successfully resolve client issues within defined service levels:

Isolate issue, determine root cause, and outline effective options to resolve issues

Assist technical teams to translate requirements into design specifications

Coordinate testing activities to validate solutions

Interact with colleagues and business clients to confirm requirements, as well as ensure solution meets needs

Create & update appropriate documentation

Manage support queue and incoming demand, as well as team assignments and resource planning.

Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the customer.

Work with technical and process teams to ensure services meet the terms of client SLA’s

Provide mentoring and coaching to team members, in order to help ensure they demonstrate required SAP application and business process skills

Ensures adherence to Corporate IT policies, guidelines, and procedures.

Deploy and leverage applicable tools to facilitate adequate system monitoring & troubleshooting

Maintain a productive relationship with stakeholders and peers through effective communication and collaboration

Define and document operational processes for normal system support activities (i.e. system backups, disaster recovery, etc.). Identify opportunities to improve operations efficiencies

Ensure that Medtronic's systems and the information on them are protected in accordance with Medtronic's Information Protection Policies and Standards, as well as best Information Protection practices.

SPECIALIZED KNOWLEDGE REQUIRED

Working knowledge in EIO

2 years of experience working with Oracle DBMS

Experience tracking data issues within EIO

Identifying data combinations that will cause EIO optimizations to fail

Performing root cause analysis within SNP, DP, BW, and master data

Understanding of how IT applications are able to support business processes and solve business issues.

Experience in the technical development and support of business applications

Develop estimates for new requirements

Ability to participate and deliver across all facets of the System Development Life Cycle (SDLC).

Effectively able to apply structured problem solving skills and available tools to quickly evaluate problems, identify root cause, action plans, impacts and resolution options.

Ability to efficiently multi-task and be self-motivated while working with others.

DESIRED/PREFERRED SKILLS

Experience with SAP EIO SmartOps

Experience with Oracle SQL and PL SQL

Experience developing Oracle stored procedures

Experience performing data loads, extracts, and data manipulation within Oracle DBMS

Experience with SAP Integration between EIO, BW, APO, ECC, and master data

Business analysis and requirements definition skills

Experience with SAP SRM/SNC, MM, WM, PTP

Experience having completed at least 1 full lifecycle project implementation & support Project

Working knowledge of understanding and analyzing SAP ABAP programming

Experience with SAP Integration using IDOCs, RFC and Web services

Strong analytical, problem solving, and decision making skills

Learning agility, creativity, and intuition reacting to challenging situations

Solid oral and written communication skills

Foster positive working environment. Ability to mentor less experienced team members

Ability to work collaboratively and partner with peers, clients, and vendors

Ability to manage multiple priorities simultaneously

WORK TIMINGS

This role may require working in shifts and shift shall be assigned as per business need.

**Medtronic offers onsite opportunities at various global locations.

BASIC QUALIFICATIONS

EDUCATION REQUIRED

Bachelor of Engineering (BE/BTech) or Masters in Computer Applications (MCA) / MBA (Planning & Control)

YEARS OF EXPERIENCE

Minimum 4 years of experience serving as functional consultant within SAP APO


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