19 May

Relationship Executive Retail Sales - Dehra Dun - Tata Capital

Position
Relationship Executive Retail Sales
Company
Tata Capital
Location
Dehra Dun UL
Opening
19 May, 2017 9 days ago

Tata Capital as the company that open the jobs vacancy, have some qualification and spesification especially for the Relationship Executive Retail Sales jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Tata Capital company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Specialized Job Skills and Knowledge:
• Personal Loan Product/Schemes knowledge
• Working knowledge of KYC documents • Basic system and computer knowledge•
• Customer handling skills
• Personal grooming • E mail etiquette
• Communication skills
Contact or Interaction with:
1) Customers: Yes
2) Channel Partners and vendors: Yes
3) Regulators/Statutory Inspectors: No
4) Employees: Yes
(Sales team, Credit Manager)

Job Description
A) Core Responsibilities:
• Achieve Business Targets
o Achieve sales targets through market tapping (direct business) and through DSAs as well
o Have complete product/schemes knowledge
• Process Files
o Scan and log in file as per policy within TAT
o Collect all KYC documents, agreements and other required details as per policy and defined norms
o Respond promptly to queries raised by CPC/Sales/Credit Teams
o Follow up with customers for pending documents and Branch for non-disbursed loans
o Support RCU, collections team with respect to follow ups and case closures
• Post Disbursal Document Collection
o Collect and file all Post Disbursal Documents as per policy
• DSA Relationship Management
o Ensure continuous engagement and regular meetings with the In Charge at the DSA to drive sales
o Discuss and address issues and concerns of DSAs
• Customer interaction and follow up
o Interact in a polite and convincing manner with the customer and provide all details about


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