Tds Catheter Based Therapies - New Delhi - Medtronic
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1. Territory Management and Account Development
quality support to help customers achieve procedural success and for the
safe growth of our product portfolio
strategies and plans to achieve/exceed sales quota..
Medtronic sponsored clinical trials with our technologies when & where
as trusted technical expert for products, procedure and therapy. Provide
technical support for TAVR implanting centers, including “scrubbing in” to
assist with valve loading and providing technical case support consistent
with the instructions for use. Educate sites on proper indications for TAVR
to understand and confirm customers’ needs, handle objections and gain
commitment. Develop and implement
strategies to counter competitor messaging.
customers to ensure that products are understood and used effectively.
company at industry conferences and maximize potential by targeting
specific customers to gain sales leads, and pursue opportunities to
promote the company’s product portfolio.
and maintain comprehensive clinical and technical product knowledge. Understands current published therapy literature. Recognize and understand competitive
products, industry trends, and HVT/CVG portfolio. Liaison with R&D for technology
improvements and next generation needs.
2. Technical and Clinical Support
with sterile scrub technique and proper OR/Cath lab sterile etiquette
with proper sterile valve loading techniques and device preparation.
quality technical product, procedure & therapy support to help
customers achieve procedural success to include mitigation strategies with
device failure or case complications
Physicians with proper device use and patient selection based on product
technical support to Medtronic employees and implanting teams in
accordance with Medtronic guidance.
active case support leadership for TAVR procedures. Educate implanting teams on proper
indications for TAVR procedures.
support on questions regarding device suitability with measuring ability
and CT reconstruction expertise.
comprehensive technical support including knowledge of imaging modalities
of Clinical trial protocols where and when applicable.
published & relevant therapy literature.
and understand competitive products, industry trends, and CBT/CVG
with R&D for technology improvements and next generation device needs.
Serve as an
expert on the TCV simulators – including set-up, demonstrations and
3. Customer Service
coverage of all accounts within territory geographic areas to maintain
optimum level of exposure and effective time management. Assist with scheduling of cases and
proper customer support.
in physician training and case observations when necessary.
any other planned customer education meetings and society conventions.
Respond to customer
requests and resolve complaints in a prompt and effective manner to
include proper device complaint reporting.
standards of personal presentation and promote a professional personal and
with identifying routine implant days and proper case scheduling.
levels of consignment at accounts and address expiring products in a
timely matter. Broker consignment contracts
Purchase Orders in a timely fashion
customer pricing and contracts & respond to tenders
and Professional Development
hospital staff with proper valve loading instruction
and maintain comprehensive clinical and technical product knowledge.
and understand competitive products, features, strengths in relation to the
in product and skills development programs, managing own self development.
for R&D for product improvements and next generation needs.
in training new hires
drive and maintain quality initiatives and global best practice initiatives.
5. Administrative Responsibilities
and maintain accurate account and territory records
product inventory to include shipments, usage and return of product.
forecasting customer implants and obtaining billing PO’s for each case.
and timely expense reports.
complaints to proper departments within quality assurance within
arrangements to ensure multiple objectives are accomplished.
teams with appropriate products, clinical literature and pre case planning
hospital eligibility/access with various vendor credentialing services if
and adhere to company policies and procedures.
establish and maintain productive working relationships with key decision
makers, customers and their staff, administrative staff, etc.
Maintains a high
level of communication with appropriate CVG sales partners and leadership
within assigned geography.
implement effective sales/product presentations to customers.
maintain productive working relationships within the company to ensure
maximum sales support and maintain a high level of customer service.
the development of a strong team effort.
market intelligence/competitor activity promptly, including potential
sales leads, and information regarding product price or account activity
to Manager and/or other appropriate company personnel
professional standard of written and verbal communication at all times.
wires, balloons, catheters & stents
structural heart disease states
in hospital environment with a high level of sales performance and proven
track record, influence and selling skills
in new technologies and working in multiple European Countries
“lead” a case with active procedure engagement
Interpretation Experience (TTE or Trans Esophogeal Echocardiography (TEE),
educating medical personnel
English and native language
Microsoft Word, Outlook and PowerPoint
interpersonal and communication skills
Ability to work
independently with minimal
supervision & self-motivated
PHYSICAL JOB REQUIRMENTS:
demands described within the Responsibilities section of this job
description are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
the duties of this job, the employee is regularly required to be independently
mobile. The employee is also
required to interact with a computer, and communicate with peers and
Able to lift 20
of time doing computer-based work.
and speaking ability.
Ability to use
computers and CT reconstruction programs.
travel extensively by car and plane. Must have valid driver’s license and
active vehicle insurance policy.
Wear lead apron
for long periods of time (2-3hrs on average).
Ability to work
in Cath Labs or OR’s with radiation exposure.
conduct company business outside of the typical Monday through Friday,
8:00am to 5:00pm, work-schedule.
disease; Radiation; Blood borne pathogens
Must be able to
wear all required personal protective equipment (PPE)